Monday 11.00am to 9.00pm
Tuesday 11.00am to 9.00pm
Wednesday 11.00am to 9.00pm
Thursday 11.00am to 10.00pm
Friday 11.00am to 10.00pm
Saturday 11.00am to 10.00pm
Sunday 11.00am to 10.00pm
Q. Do you have an Allergens list available for your menu? A.
Yes you can find our full Allergens list here. You may also locate our Allergens list in our website under our MENU tab
Q. Do your restaurants offer delivery? A.
Yes, we currently offer online ordering for In-store Pick-Up, as well as other delivery options arriving to your location from our restaurants. Please see our website under our ORDER tab for our full list of delivery services from each of our locations.
Q. Do you have Vegetarian of Vegan options? A.
Yes we do cater options for our Vegetarian and Vegan customers. Please refer to our store menu to explore the delicious options we have created for you.
Privacy Policy
This Privacy Policy describes the privacy practices of Burgerlove Australia Pty Ltd (“Burgerlove”), controlled and operated in the State of Victoria, Australia, and how we collect information from you when you visit and use Burgerlove websites, mobile or tablet applications, or other on-line services or platforms (“Services”). This Privacy Policy only applies to those Services operated by or for Burgerlove.
Burgerlove does not generally require
your personal information to visit and use the Services. However, you may be
required to provide your personal information to participate in certain
activities associated with the Services, such as providing general comments or
making purchases from our on-line options. It is your choice to provide your
personal information, but you may not be able to participate in these
activities if you choose not to provide your personal information. By providing
personal information through the Services, you explicitly agree to our
collection and use of all such information as described in this Privacy Policy.
Collection of Information For each visitor to or user of Burgerlove Services, Burgerlove Web server automatically recognises and stores computer-readable information such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. We use this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Burgerlove will not alter or bypass such technology. Burgerlove does not provide access to third parties to track your personally identifiable information through your use of the Services, however Burgerlove may allow third parties to access certain information you provide as described herein.
When you visit or use the Services, Burgerlove
may use "cookies" to store certain information on your computer that
allows us to customise your visit to Burgerlove Services or to simply
facilitate signing into the Services. Most browsers automatically accept
cookies, but your browser settings can be adjusted to erase or block cookies or
receive a warning before a cookie is stored. Please refer to your browser
instructions or help screen to learn more about these functions.
Burgerlove may also ask you to provide
personal information, including your email address, name, mailing address,
telephone number, or persistent identifier (such as a customer number held in a
cookie), to enable you to make on-line purchases or submit comments to us
through the Services. You must provide such personal information accurately, so
that Burgerlove may properly communicate with you. You can contact us through
the “Contact Us” page at www.burgerlove.com.au if you need to inform
us of any changes to your personal information. Burgerlove may combine the
information you provide through the Services with information we may collect
off-line from you or from third parties.
Use of Information Burgerlove may use the personal information you provide, or that we collect from other sources, for our general business purposes, such as responding to your requests or questions, processing orders, communicating about customer service, informing you about others’ products or services you might find interesting, or personalising our service to meet your needs or preferences. This may involve sharing your personal information with our affiliates.
Burgerlove does not sell your personal
information for monetary consideration. We may disclose personal information to
third parties in the following instances: (1) you request or authorise it; (2)
to complete a transaction for you; (3) to comply with laws, regulations, and
legal investigations; (4) to enforce our Terms of Use; (5) to protect the
rights, property, safety, and security of Burgerlove, you, and others; (6) to
allow our agents, outside vendors, or service providers to perform functions on
our behalf (e.g., data analysis, marketing assistance, order processing, etc.);
(7) to assist third parties with their marketing research efforts; or (8) for
other purposes consistent with this Privacy Policy. We may also gather
aggregated data about you and disclose such aggregated data, without any
personally identifiable information, to third parties for promotional or other
purposes.
Third Party Sites Burgerlove Services and communications through the Services may contain links and pointers to other third-party websites, including, without limitation, websites for employment applications, advertising, and social media platforms. This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices, policies, or content of any such third-party websites, even if you link to them through the Services or communications related to the Services. We have no control over how such third-party websites collect or use personal information, and we have no responsibility for any personal information you provide or content you post on such third-party websites. We encourage you to read and understand the privacy policies of any third-party websites that you visit.
Credit Card Purchases Burgerlove may ask you to provide a credit card number in order to purchase a product. Credit card transactions are processed by a third-party professional payment authorisation service selected by Burgerlove to provide added security and reliability. Only the purchase price and the credit card information provided by you are supplied to this third-party service. Information collected during credit card transactions is maintained in the service’s database for accounting and billing purposes and is not released to third parties. Burgerlove does not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order.
Security Burgerlove takes great care in maintaining the security of your personal information and in preventing its unauthorised access by employing appropriate technology and internal procedures. When we transmit sensitive personal information through our Services, we protect it using encryption, such as Secure Socket Layer (SSL) protocol. However, Burgerlove does not guarantee that unauthorised access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.
Notice Regarding Minors Burgerlove strongly believes in protecting and maintaining the privacy rights of children. Burgerlove Services are not intended to be used by or targeted to children under age 16. We do not intend to collect personal information through our Services from children under age 18. If we receive actual knowledge that we have collected any individually identifiable information about a child under age 18, we will delete that information and not use or disclose the child’s information except as may be required by law. If you are a parent or legal guardian and believe your child under age 18 has provided us with personally identifiable information, you can notify us through the “Contact Us” page at www.burgerlove.com.au. Please use “Personal Information for Minor” in subject line
Burgerlove does not intend to collect
personally identifiable information from children under age 18 without
permission from a parent or guardian. Burgerlove strongly encourages all
parents to supervise their children's on-line activities and regularly monitor
their children's use of the Internet, including use of Burgerlove Services.
Parents should consider using parental control tools and other services to
assist them in supervising their children's on-line use or on-line disclosure
of their name, address or other personal information without parental consent.
Request to Remove Posts by Minors If you are under age 18 and you posted content on one of Burgerlove Services that you no longer want anyone to see, you can send a request to Contact Us” page at www.burgerlove.com.au. Please use “Personal Information for Minor” in subject line and Burgerlove to remove that content. This provision only applies to Burgerlove Services and does not apply to any websites operated by third parties that may have content related to Burgerlove and its Services. Also, this provision only applies to content that you post yourself and does not apply to content posted by third parties, even if it refers to you.
Use and Disclosure of Anonymous Aggregated Information Burgerlove may collect, aggregate, and maintain anonymous information about our Services’ users, such as interests, purchasing habits, and the like. Burgerlove may use this information for tailoring content and advertising to deliver a better experience for our users. Burgerlove may also share such aggregate information about the Services’ users with business partners and other third parties for the purposes described above.
Consent Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Services and sharing of such information in accordance with the terms of this Privacy Policy.
Changes to Privacy Policy Burgerlove may revise this Privacy Policy on occasion and will always post the most current version with the Services. Your continued use of the Services and/or provision of your personal information constitute your acceptance of our updated Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our use and protection of your personal information.
Terms and Conditions
These Terms of Use (“Terms”) apply to
any website, mobile or tablet application, or other on-line service or platform
(“Services”) controlled and operated by Burgerlove Australia Pty Ltd
(“Burgerlove”), in the State of Victoria, Australia.
Burgerlove requires that all users of
the Services agree to the terms and conditions below. By accessing and using
the Services, you and any entity you represent (“You”) signify Your agreement
with these Terms. If You do not agree with the Terms, You should not use the
Services. These Terms also govern our interactions with You on third party
platforms.
Use of the Services The main purpose of the Services is to provide You with information about Burgerlove and to provide information about Burgerlove products and services. You shall use the Website for personal and non-commercial use only. Any User conduct that in the sole discretion of Burgerlove restricts or inhibits any other user from using or enjoying the Services will not be permitted. You shall not use the Services to advertise or perform any commercial solicitation or promotion. By using the Services, You confirm that You are legally permitted to use the Services.
All content on the Services, including but not limited to text, images, graphics, and sound files (“Content”), is subject to intellectual property rights and other rights owned or controlled by Burgerlove. You may not use, reproduce, transmit, modify, amend, create derivative works, distribute, republish, upload, download, or post the Content without the prior written consent of Burgerlove. Such action violates Burgerlove intellectual property and any other rights under the applicable laws. Burgerlove does not transfer any property rights or issue any license by allowing use of the Services.
You are responsible for any devices, software, and services needed to use the Services. Burgerlove does not guarantee the Services will properly function on any particular device or software. You are responsible for any charges You incur on Your computer, tablet, mobile device, or other device You utilise to use and interface with the Services. You are responsible for all activity You conduct for any account You create or open in association with the Services.
You must be age 16 to use the Services without supervision. If you are younger than age 16 (or the age of majority in their jurisdiction of residence) may only use the Services with the permission and under the supervision of a parent or guardian who has reviewed and agreed to these Terms.
Submissions All remarks, suggestions, ideas, graphics, or other information (“Submissions”) that You communicate through the Services will become subject to Burgerlove unlimited use, wherein Burgerlove will have a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use the Submissions in any manner and for any purpose, including promotional and advertising purposes, without compensation to You. Burgerlove has no obligation to treat Submissions as confidential. You may only provide Submissions that are original, that You have the right to provide, and that do not infringe on others’ rights.
You may not provide any Submissions if you are under age 18. If You are younger than age 18, You may provide submissions only with the permission and under the supervision of a parent or guardian, wherein Your parent or guardian is responsible for any legal liability relating to Your Submissions.
Warranty Disclaimer and Limitation of Liability The Services are provided on an “as is” basis without warranties of any kind, express or implied. Burgerlove disclaims all warranties as to merchantability and fitness for a particular purpose. Burgerlove does not warrant that: the Services will be uninterrupted or error-free; defects will be corrected; or the Services and server that make the Services available are free from viruses or other harmful components. Burgerlove further does not make any warranty or representation as to the accuracy, reliability, content, or completeness of search results or other information or services provided through the Services. These warranty disclaimers may not apply to You to the extent that applicable law does not allow the exclusion of such warranties. Burgerlove may make changes or improvements to the Services at any time.
You expressly agree that use of the Services is at Your sole risk, and You assume total responsibility for use of the Services. Burgerlove is not responsible for any loss You may incur as a result of using the Services. You agree that Burgerlove shall not be liable for any damages, losses, or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorised access to, or alteration of the Services, whether for breach of contract, tortious behaviour, negligence, or any other cause of action. You agree that Burgerlove is not responsible for any losses or damages arising out of the loss or theft of user information transmitted from or stored on a computer or device or from unauthorised or fraudulent transactions associated with the Services. You agree that Burgerlove is not liable for the defamatory, offensive, or illegal conduct of other users or their parties and that the risk of injury from the foregoing rests entirely with You. Burgerlove, or any person or entity involved in creating, producing or distributing any of the Services, will not be liable for any losses or damages, including (without limitation) direct, indirect, incidental, special, consequential and/or punitive damages, or lost profits arising out of the use of or inability to use any of the Services or any content contained therein. This section is not intended to limit Burgerlove liability for damages to the extent caused by Burgerlove own gross negligence or intentional or unlawful misconduct. This section is not intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.
Indemnity You agree to indemnify, defend, and hold harmless Burgerlove, its content providers, and their respective officers, directors, shareholders, employees, agents, successors, licensees, distributors, affiliates, and assigns from any and all third party claims, demands, liabilities, costs and/or expenses, including attorneys’ fees, arising out of or in connection with Your use or activities relating to the Services, Content, or Submissions, including: (1) Your use of the Services; (2) Your on-line conduct in connection with the Services; (3) Your (or anyone acting under Your password, user name, or other identifier) violation or breach of these Terms; (4) Your failure to comply with applicable laws or regulations in connection with the Services; (5) Your negligence, wilful misconduct, or violations of the intellectual property or other rights of any person or entity in connection with the Services; (6) any of Your dealings or transactions with other persons or third party platforms resulting from use of the Services; and (7) Your breach of any of the agreements, representations, and warranties set forth in these Terms.
Third Party Sites Burgerlove may on occasion provide links and pointers to websites maintained by third parties. Unless otherwise specified, Burgerlove does not operate or control any information, products, or services on these third-party websites. Burgerlove does not state and expressly disclaims that it has the consent of third parties operating such websites to provide a link or pointer to such websites. Burgerlove does not endorse and is not responsible for the accuracy or reliability of any site to which any of the Services is linked or any opinion, content, advice, statement or information made or provided in any such third-party site.
Revisions Burgerlove may revise these Terms on occasion and will post the most current version with the Services. By continuing to use or access the Services after the revisions come into effect, You agree to be bound by the revised Terms.
Trademark Ownership The following trademarks are used and owned by Burgerlove, and all rights are hereby reserved: